RCS for retail
Bring customers back to the store.
Kubbly gives your stores a verified brand presence in Messages. Local offers, pickup alerts, and real answers, all in one thread customers trust.
- Trusted
- Beautiful
- Conversational
Free · no card · supported iPhone & Android devices
See exactly what your customers would receive.
Agency or marketer? Paste your client’s website instead. Partner program details →
Northline Goods
Verified Business
Today 9:41 AM
Powering 2M+ customer relationships for brands that won’t be left on read.
This isn’t your average text message.
Texts that get opened
Business messages get read almost every time, far above email. Your message actually lands in front of the customer.
Live in minutes, not weeks
Paste one link and you are set. No carrier paperwork and no developer time on your side.
See it before you commit
Build a real, branded preview on your own phone at no cost. No card, no risk, and no strings attached.
Built for modern Messages
Preview the experience on a supported RCS phone. Kubbly checks the preview number before anything is sent.
For retail
Every store, one recognizable brand thread.
Store-level messages that look like your brand and answer like your best associate.
- Local offers and events targeted by store.
- Order-ready and pickup alerts customers can reply to.
- Loyalty balances and rewards surfaced when they matter.
- Seasonal launches announced with rich, tappable cards.
- Store questions answered by your AI agent, hours included.
Why RCS
Same message. A world apart.
The exact same campaign, sent two ways. Drag to see what your customers see: a forgettable text, or your brand.
+1 (555) 642-0118
Text Message · SMS
Today 9:41 AM
NORTHLINE GOODS: Order #4382 is READY FOR PICKUP at Lamar St. Held until Sat close. Store hrs 10-7. Bring your confirmation #. Qs? Call 5550182.
Reply STOP to opt out
Northline Goods
Verified Business
Today 9:41 AM
Ready for pickup
Your order is packed at the Lamar St counter until Saturday.
Picking it up at 5 👍
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Verified brand presence
Be instantly recognizable, and impossible to ignore.
Build trust from the first glance. When customers tap your name in Messages, a verified business profile opens with your logo and your details. It feels like a brand, not a bot.
- Every message carries your name and logo, verified by the carrier.
- Call, website, and menu, all one tap away inside the thread.
- Cut through the clutter by standing out from unknown numbers and short codes.
- Fewer opt-outs and more clicks, because customers trust a name they recognize.
Northline Goods
Outdoor gear, around the corner
Conversational
A marketing message that becomes a store visit.
- It starts as a branded campaign, recognizable and verified.
- The customer replies right in the thread: “can you hold one?”
- Kubbly's AI checks the store, holds the item, and the visit is booked without the customer ever leaving Messages.
Works on iPhone & Android · powered by Kubbly AI BrandRep
Northline Goods
Verified Business
Today 9:41 AM
The fall lineup just landed
New fleeces and shells, in store this weekend.
Can you hold a medium fleece?
1 × Trail Fleece · M
Delivered
Questions
RCS, in plain language.
Everything a brand wants to know before sending its first message.
How do retailers use RCS?
Retailers use Kubbly for local offers, pickup and order-ready alerts, loyalty moments, and seasonal launches. Messages are location-aware, come from your verified brand, and customers can reply and get an answer in the same thread.
Can messages differ by store or location?
Yes. Kubbly supports location-aware segmentation when the required data is available, so each store's customers get offers and updates that are actually nearby and relevant.
What is RCS?
RCS is the upgraded version of texting built into the Messages app. It supports images, buttons, carousels, and verified branding, so a business can send interactive, app-like messages instead of a plain text from a number no one recognizes.
How is it different from SMS?
SMS is plain text from an unrecognized number. RCS adds your name, logo, and brand color, rich media, tappable actions, and read receipts, and it lets customers reply right in the thread.
What if a phone does not support the preview?
Kubbly checks the preview number before sending. If the number is not supported, the preview asks for another phone instead of promising an SMS fallback that has not been configured for this flow.
Where does RCS work?
RCS availability depends on the phone, carrier, and device settings. The preview checks the submitted number before sending and asks for another phone when it is not supported.
What is a verified business profile?
A verified profile displays your brand name, logo, and business details in the thread, and earns the verified badge. It builds trust and helps your messages stand out from anonymous texts. Kubbly handles the setup, with no carrier paperwork on your side.
Is the preview really free?
Yes. Paste your website, review the generated profile and message, and send the preview to a supported phone. Automated checks handle the normal path; a Kubbly teammate reviews exceptions. No card and no commitment.
I run marketing for other brands. Can I use this for my clients?
Yes. Paste your client's website and the preview is built for their brand, not yours. Building a preview does not register a referral on its own. If you bring brands to Kubbly, the partner program at kubbly.ai/partners pays a referral bonus for every brand that goes live.
See your brand in Messages.
Paste your website, and a branded preview lands on your own phone in minutes. You decide where it goes from there.
See my brand in Messages